HOW DO I UPDATE MY CONTACT INFO? 
You can update your payment, membership, contact information and password by editing your online Member Profile. You will have access to your profile information and renewal options up to one year after your expiry.

WHAT INFORMATION IS PUBLIC ON THE MEMBER DIRECTORY? 
By default, your Member Profile is set to appear in our Member Directory and allows others to message you through your WIFT-T account email. Your address, email, and phone number are currently hidden. You can adjust these settings under Privacy Settings. You can also add a “public directory email,” if you wish, replacing your account email for messaging. 

HOW DO I EDIT THE INFORMATION PEOPLE SEE IN THE MEMBER DIRECTORY? 
Your account information is not visible in the Member Directory. If you would like information such as company, position, website or social links to be visible on your profile, please enter the information under “Member Directory Profile,” “Profile Gallery,” ‘Profile Description,” and “Social Links”. For example, if you would like to make your company name and position visible on the main Member Directory Page, please enter it under “Enter a short description here”.  Once added, it will appear publicly.

HOW CAN I FILTER SEARCHES IN THE MEMBER DIRECTORY?
When you click “Search by Label,” you will see a list of labels you can use to search the directory. Members can view labels under individual profile cards and can also search the directory using labels (for ex. “Seeking Mentorship”). You can also search by position or area.

HOW CAN I EDIT MY OWN LABELS?
Once logged in, click the “Profile” button between “About” and “Sign Out” buttons. If your profile is set to be visible in the directory, scroll down to find the “Directory Profile Labels” section. Here you can choose which labels will display in your member directory profile. Please note labels are not required.

HOW DO I MESSAGE SOMEONE IN THE MEMBER DIRECTORY? 
To send a direct message to another member, under the “Contact” tab of their profile, click “Send a Message,” and a message box will appear. The member’s personal email address will not appear, however, the message you send will go directly to their WIFT-T account email inbox. Please note that if you choose to email a member, the recipient will be able to see your WIFT-T account email address. Any replies from this member will go directly to your personal email.

PLEASE NOTE: Messages between members are not sent through WIFT-T’s domain. Instead, it is sent through: relay@mail.sourcefound.com. If you do not see this in your email’s main inbox, please check your email’s junk folder. If found there, please label this address as a “safe sender,” and future messages from the Directory will go straight to your inbox. We especially recommend members with a work email attached to their account do this step. 

HOW DO I MAKE AN EMAIL ADDRESS A “SAFE SENDER”? 
For users on Microsoft Outlook, once you have located the address you want to make a safe sender (whether in your junk folder or inbox), right click the email message. Near the bottom of the drop down menu, you will see “Junk”. After clicking “Junk”, click “Never block sender”. If you are using gmail.com, you would click “not spam” at this stage. By doing this, all future messages from this email will be sent directly to your inbox.

CAN I MESSAGE MULTIPLE MEMBERS OR POST ON A PAGE WHERE ALL MEMBERS CAN VIEW? 
You can direct message individual Members in the directory or post items on WIFT-T’s social media platforms (Facebook and LinkedIn Groups).